Privacy & Cookie Policy

Welcome to website www.tokiké.com is operated, owned and managed by SKARLITE ONE3 LLP ("tokiké" or "the site" or "us" or "we" or "our"), having its registered office at 205, Floor-2nd, Plot-Cs No 1296/97, Hendre Building, Vithalbhai Patel Road, Girgaon, Mumbai – 400004, Maharashtra, India. By using this site, you agree to follow and be bound by the following the policy and terms below. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy tokiké relationship with you in relation to this website. Our LLPIN is AAT-6212, India. 

The term 'you' refers to the user or viewer, visitor, customer of our website.

This Privacy Policy, in conjunction with the Terms and Conditions set out herein, explains how the information we collect about you might be utilized, in addition to any rights you hold, in regards to any personal information we collect about you.

Please read our Privacy Policy and Terms and Conditions carefully. By accessing the Website, you confirm to have read, understood and agreed to the terms herein. In case you want to avail "Right to be forgotten" then please leave us an email at info@tokike.com or write to us at info@tokike.com.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is revised and effective from 01/09/2022.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

Information We Collect:

We collect information about you (such as your name, email address, phone number shipping address, transaction details, IP address and Other Information relevant to service enquiry, customer surveys and/or offers) when you: visit the Website; register on or buy products on the Website; take part in our promotions, competitions, customer surveys and questionnaires; or contact us via e-mail, phone or letter. We may receive Personal Information about you from third party sources, including partners with which we offer co-branded services or engage in joint marketing activities and publicly available sources such as social media websites. This additional data helps us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions.

How we use your information:

To facilitate a more detailed understanding of you and to further personalize your experience with tokiké, we collect some basic personal information. We use your information to: our internal records, personalize our services, offers and promotions for you; operate your online account and rewards for life account; process online orders and in-store purchases; notify you about important changes to tokiké; develop and improve our products and services; manage promotions, competitions, customer surveys and questionnaires. From time to time, we may also share your information with carefully selected partners to enable them to help us provide you with the best service from tokiké. However, under no circumstances will permission be given to any of these partners to contact you directly with marketing information unless we have your consent and all our partners adhere to strict data protection policies.

Marketing And Customer Research:

With your prior consent, we may contact you by email, post, SMS or phone: with details of offers and information about products or offers; with offers and information about products or services from selected partners, or for customer research e.g., to help improve our services, products, stores or the Website.

It is entirely your choice if you wish to receive or not receive this information. However, if you notify us that you wish to opt out of such promotional communication, we will then cease to send you such promotional communication. 

You may choose to opt out from being in the list of recipients for marketing information from us by: clicking on the "unsubscribe" link on the bottom of any of our e-mails to opt of email communications; calling us on +91-9619131353; or write to us at info@tokike.com.

Site Use:

Use of the Website for any illegal or unauthorized purpose will result in prosecution. Furthermore, the user(s)/customer(s)/visitor(s)agrees that no comments or other user submissions submitted by such user/customer/visitor to the tokiké website shall violate any right of any third party, including copyright, trademark, privacy or other personal rights. The user(s)/customer(s)/visitor(s)is and shall remain solely responsible for the content and consequences of any comments made by such user(s)/customer(s)/visitor(s).

Usage:

Unauthorised or unlawful use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other third-party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked third-party website(s).

You may not create a link to this website from another website or document without SKARLITE ONE3 LLP’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Cookies Usage:

The website uses cookies that are harmless pieces of data used to measure anonymous traffic on the website for the continuous improvement of the user experience. For instance, the website will load faster when you visit the website again. By using our website, you accept the use of cookies.

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other devices when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

There are two types of cookies that can be used: -

PERSISTENT COOKIES 

These cookies remain on a user's device for the period of time as specified in the cookies. They are activated each time the user visits the website where that particular cookie was created. 

SESSION COOKIES

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do various jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. They can also help to ensure that the adverts you see online are more relevant to you and your interests.

STRICTLY NECESSARY COOKIES

These cookies enable services you have specifically asked for. For the types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, such as shopping baskets or e-billing, cannot be provided.

ANALYSIS COOKIES 

These cookies collect anonymous information from the pages visited previously. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website; for instance, which pages visitors go to most often, which pages they go to next and if they encounter error messages from certain web pages. These cookies do not collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

FUNCTIONALITY COOKIES

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user’s name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

TARGETING OR ADVERTISING COOKIES

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. It will often be the case that, targeting or advertising cookies will be linked to site functionality provided by the other organization.

Disclaimer:

Although we have taken all kinds of security measures for the protection of personal information, we do not guarantee complete protection. All information provided by you is at your own risk and we will not be liable for any breach from a third party.

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